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Improving GP appointment data

Improving GP appointment data

NHSE/I has published information aimed at improving the quality of GP appointment data. This is to ensure that published general practice appointment data fairly represents the appointment activity carried out across practices and general practice providers in England.

This year’s PCN Investment and Impact Fund provides additional funding to support this through an indicator covering the mapping of appointment slot types to the new set of national appointment categories by all practices within the PCN. This should only require a short one-off exercise, mapping each slot type that the practice uses to one of the national categories. Practices should note that this only relates to appointments from 1 April 2021 onwards and shouldn’t require changes to wider processes or appointment books.

Details of the appointment mapping process can be found at NHS England » Network Contract Directed Enhanced Service – Standardised GP Appointment Categories – 2021/22

This topic will also be discussed further at the GP Contract Changes event on 6th May 2021. Book a place for the event here, Lincolnshire LMC: Event details: GP Contract Changes 2021/22 Update for Practice Managers (lincslmc.co.uk)

NHS Digital are hosting several webinars to supplement this guidance and the categorisation. There are also some short demonstrations that cover how best to carry out the national mapping exercise:

EMIS WEB users: GP Appointments Data (GPAD) - HowbeckHow2

• TPP SystmOne users: GPAD Mapping - TPP Demo - Google Drive

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