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NHS Staff Wellbeing & COVID-19


People across Lincolnshire are being reminded that the county has its own confidential mental health and emotional wellbeing helpline.

Launched late last year, the mental health helpline is a joint initiative across health, social care and the third sector, is available 24/7 and can provide emotional support, advice and guidance if you are feeling low, anxious or stressed, and think you might benefit from speaking to someone.

By calling 0800 001 4331 you can speak to a member of a highly trained and experienced team of support workers who will be able to provide appropriate support.

“You might be in emotional distress and feel that there is nowhere else to turn, equally you may be caring for someone else and finding it difficult to cope,” explains Rachel Redgrave, Head of Mental Health Transformation, Lincolnshire STP.

“In addition to providing the support, guidance and information you may need, contacting the mental health helpline can give you a feeling of relief, wellbeing and peace of mind.”

Since its launch most of the calls received by the helpline have been about mental health, anxiety, loneliness, depression, or social isolation. Twenty five percent of callers contact the helpline daily for support.

“The helpline is confidential and you will not be judged,” adds Rachel. “Working with our partners across health and social care - including Lincolnshire County Council – and the third sector, we hope it will prove an invaluable resource to people across Lincolnshire, so please share the telephone number 0800 001 4331 with your family and friends.

Eve Baird, Associate Director for Inpatient and Urgent Care at Lincolnshire Partnership NHS Foundation Trust said: “The helpline will offer much needed and awaited support for anyone in Lincolnshire who is struggling with emotional or mental health problems. We know that often people wait too long before asking for help and bottle up their feelings until they can’t cope anymore.

“We want people to know that it’s ok not to be ok. Even the most resilient of us may sometimes struggle, especially in times like now with the increased uncertainty and the need for some people to avoid social contact. Whatever you are struggling with, the mental health and emotional support helpline for Lincolnshire is here for you.”






Lincolnshire LMC also has wellbeing services available specifically for General Practice Staff:


Not quite 100% but can't quite put your finger on what is wrong? In need of a break but not able to switch off?

You don't need to wait until you feel overwhelmed; talking things through can help to let off steam and release that build-up of pressure.

The thing is, when life becomes challenging; 'soldiering on' is often praised and encouraged however keeping things to yourself and locking your feelings away in the name of soldiering on is unlikely to help.

It may feel small and insignificant at first, but locking your feelings away can lead to them growing negative until your whole outlook on life changes, leaving you feeling overwhelmed and out of control.

Talking is such a simple thing but it has the power to change perspective. 




(Within 24 hours).



E: info@lincslmc.co.uk

T: 01522 576659

If you feel too busy to talk, let us know and we can arrange to call you at a more convenient time.


CLICK HERE to download a Take-30 poster for your practice staff noticeboard

This service aimed at providing confidential peer support for busy GP’s, Practice Managers, Nurses & all other Practice Staff Members as they work through everyday challenges.

This service is available free of charge for all Lincolnshire General Practice Staff between 10am & 4pm for initial contact, Monday to Friday.

To access or find out more about this free service, contact us; 

Tel 01522 576659
Email: info@lincslmc.co.uk

Follow up sessions can be arranged if needed.


See more on our LMC Wellbeing Page


The NHS has launched a mental health hotline as part of a package of measures to support the NHS’ 1.4 million staff as they help people deal with the coronavirus.

NHS staff will be able to call or text a free number staffed by thousands of specially trained volunteers, to receive support and advice for the pressures they face every day during the global health emergency.

The volunteers will listen to NHS staff and give psychological support to those in need.

Anyone who requires further help will be signposted to other services ranging from practical and financial assistance through to specialist bereavement and psychological support.

The phone line will be open between 7am and 11pm every day, while the text service will be 24/7.

  • Telephone: 0300 131 7000

  • For the 24/7 text helpline simply text FRONTLINE to 85258


For more information go to  https://www.england.nhs.uk/2020/04/nhs-launches-mental-health-hotline-for-staff-tackling-covid-19/






Wellbeing - LCHS

Our health and wellbeing helpline can be used by staff and managers who have any queries or concerns relating to COVID 19 regarding their health and wellbeing, for example staff wellbeing, health conditions, guidance around social distancing and self-isolation and basic HR queries. Depending on the nature of your call, you may be signposted onto other sources of advice.

Please do not call until you have spoken to your line manager or practice manager in the first instance, they may well know the answer to your question.

The health and wellbeing helpline is available from 8am-8pm, 7 days a week, please contact us on 01522 308885.




Wellbeing - The Active Faith Network

Active Faith Network is offering additional help with phone chaplaincy for those experiencing bereavement at this difficult time.

A dozen ministers have offered to contact people, listen to them, offer prayer if wanted.

You can refer someone by emailing their name and phone number to: sian@lincoln.activefaithnetwork.com or the following phone number can be passed on 01522 370148.