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Patient online access to GP records

From April 2022, patients with online accounts such as through the NHS App will be able to read new entries in their health record. This applies to patients whose practices use the SystmOne and EMIS systems.

NHSEI training sessions are available for practice staff to attend. Please book sessions here.

Patients will not see personal information, such as positive test results, until they have been checked and filed, giving GPs the chance to contact and speak to patients first.

General practice staff should:

  • be aware that patients will be able to see their future records
  • know how to manage this as a change to your workflow - ensuring sensitive information is redacted as it is entered onto the clinical system, or in rare circumstances know when it may be inappropriate to give a patient access to their record

Further information and resources are available at,

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