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Unfair Comments on Websites

Health service providers are increasingly finding that people are using social and professional websites to comment about specific providers and staff members. NHS Choices is one such website, which allows members of the public to rate and review NHS services. Comments on NHS Choices and other similar websites can sometimes be inaccurate, unfair or inappropriate, which can potentially damage an organisation or staff 
member’s reputation.

The attached document provided by the BMA gives guidance on how to deal with unfair comments on websites.