The KO41b General Practice Written Complaints collection will open on 19th May 2025, and the deadline for submission will be 8 weeks later on 11th July 2025.

If you are not the right person at your organisation to submit data, please contact the Data Collections Service at ssd.nationalservicedesk@nhs.net to notify us who should be registered to submit for the collection at your organisation.

If you require any assistance with the submission tool, SDCS, or with making changes to who can submit data for your organisation via SDCS, please feel free to contact us at ssd.nationalservicedesk@nhs.net

For further information and guidance on using SDCS to submit data, please see their web page:  https://digital.nhs.uk/services/strategic-data-collection-service-sdcs/content

The guidance documents are available now at the KO41b data collection guidance page.

Please note that there are no data item changes to the previous collection year though we have improved some of the guidance around editing already-submitted returns, so please refer to this section.

If you have any further queries about the KO41b General Practice Written Complaints data collection in terms of the data items and definitions, please contact england.nhs.comp@nhs.net.