Update on Cervical Screening Management System (CSMS) go-live

NHS England is pleased to confirm that the CSMS is now live.

It replaces the previous Open Exeter call/recall IT system and is now accessed via an NHS smartcard. The Open Exeter system is no longer accessible for the purposes of delivering NHS Cervical Screening Programme services.

For any technical support with using or accessing CSMS please visit the CSAS website.

All GP Practices are asked on Monday 24 June 2024 to log on and review the notification section:

  • to check that the contact email details for Prior Notification Lists (PNLs) are correct (click on ‘manage email’ within notifications section). If incorrect, please amend on CSMS, ensuring it’s a generic email contact address.
  • to check the details of any patients due to be invited and action accordingly.

Thank you for all your support in ensuring a smooth transition to CSMS.

Should you have any other questions or require further assistance, please contact the CSMS Implementation Team at


Completing CSMS training, which includes Part 1: Introducing the new CSMS, and Part 2: Using the new CSMS. These training modules are now available on the Learning Hub and can be accessed using an e-Learning for Health login. Training must be completed before using the new CSMS.

First Published
25 June 2024
Updated On
25 June 2024
Due to be Reviewed
15 March 2025
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