Practice Operations Administrator | Welby Group – Cleveland Surgery
Practice Operations Administrator
Cleveland Surgery
Cleveland Surgery
Vanessa Drive
Gainsborough DN21 2UQ
Telephone: 01427 613 158
Job Summary:
Are you an organised and efficient professional with a passion for healthcare administration? Join our dynamic team at Cleveland Surgery as a Practice Operations Administrator and play a crucial role in supporting our Practice Manager, Lindsey, in seamlessly running our practice’s day-to-day operations.
Responsibilities:
• Assist the Practice Manager with all administrative tasks to ensure efficient practice operations.
• Organise staff rotas and clinic schedules, ensuring adequate coverage and smooth workflow.
• Assist in responding to patient complaints and daily email queries promptly and professionally.
• Prepare and distribute practice communications, including notices and newsletters.
• Assist in the recruitment and training of new staff members.
• Support inventory management by ordering supplies and maintaining stock levels.
• Provide support in organising and coordinating practice meetings and events.
• Managing monthly payroll duties
• Enforcing industry and health and safety regulations
• Undertake other administrative tasks as required to support the smooth running of the practice.
Requirements:
Essential:
• Proven experience in healthcare administration or a similar role.
• Excellent organisational and multitasking skills.
• Strong communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite
• Ability to handle sensitive information with confidentiality.
• Detail-oriented with strong problem-solving skills.
• Ability to work independently and as part of a team.
• Flexibility to adapt to the changing needs of the practice.
• Empathy and Integrity: Compassionate approach when interacting with patients and staff, alongside a commitment to upholding ethical standards and preserving confidentiality.
Desirable:
• Previous experience in primary care administration
• Knowledge of healthcare regulatory standards
• SystmOne/ EMIS experience
Our offer:
• Competitive salary
• NHS Pension scheme contribution of 23.7%
• 36 days of annual leave including bank holidays
• Employee events and recognition awards
• Support from the central services team
• Flexible work options
About us
We’re a network of four practices nestled across the picturesque landscapes of Lincolnshire, catering to 35,000 patients. Always forward-thinking, we’re constantly seeking ways to enhance our services for our valued patients.
Joining our team means becoming a part of a dynamic and innovative organisation that’s revolutionising primary care delivery. If you’re seeking to join a progressive and thriving organisation committed to delivering top-notch, patient-centred care, we’re eager to connect with you.
Our mission is simple: to provide top-tier care tailored to each patient’s needs while fostering nurturing work environments that promote growth and success.
We’re dedicated to advancing sustainable healthcare through innovation and collaboration. Our core values—Opportunity, Enthusiasm, Support, Innovation, Family, and Balance—are not just words; they’re principles we encourage our staff to embody and live by every day.
Welby Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Contact information and how to apply:
If you’re ready to embark on a fulfilling career journey with a supportive and forward-thinking organisation, submit your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this position by clicking Apply Now. Or for any questions reach out to Cheila at hr@welbyhealth.co.uk. Join the Welby Group, where your dedication is valued and rewarded!
Closing Date: 30/08/2024