Support Services for Practices

The support services detailed below are aimed at practice managers and their teams.

Financial Wellbeing Support Offer

Don’t forget that we are working with the Money Advice Service to provide all health and social care staff with free and independent financial support. We have a variety of offers that you are able to access or signpost colleagues to who may need this support:

  1. Support line: Free and impartial money advice
  2. Online support: Hub of Resources
  3. Virtual interactive events: Managing Your Money

If you need support now, you can contact the Money Advice Service for free, confidential and impartial money advice…

Tel: 0800 448 0826
WhatsApp: 07701 342 744
WebChat:  Money Advice Service

RCN Counselling Service

As an RCN member you can get free, confidential support and assistance to help you deal with challenging, emotional issues you may face, whether work related or personal.

The RCN also has a useful guide for nursing staff called Stress and You

The Lincolnshire Mental Health Helpline

This is a joint initiative across health, social care and the third sector, is available 24/7 and can provide emotional support, advice and guidance if you are feeling low, anxious or stressed, and think you might benefit from speaking to someone.

By calling 0800 001 4331 you can speak to a member of a highly trained and experienced team of support workers who will be able to provide appropriate support.

Since its launch most of the calls received by the helpline have been about mental health, anxiety, loneliness, depression, or social isolation, with 25% of callers contact the helpline daily for support.

Mental Health Concerns

If experiencing mental health issues, you should see your GP or consider self-referral to the Steps2Change service provided by the NHS.

Tel: 0303 123 4000

The Samaritans

The Samaritans provide a 24 hour telephone support line for those in urgent need or who are concerned about someone else.

The Samaritans also provide support to the workplace offering e-learning tools and a range of 1-day courses for teams at work, these aim to promote wellbeing, also conversations with vulnerable people.

Tel: 0116 123 (24 hour availability)
Email: response time within 24 hours


Priority Access to LPFT Services for Practice Staff

C-19 MH Support for Staff – Chief Exec Letter

Organisation referral 

Impact Lincs

This is a free service provided by the Lincolnshire LMC open to all practice staff.

Contact the LMC by phone or email to find out more about this confidential mentoring and coaching service.

Tel: 01522 576659

Take 30

Take-30 offers a one off 30 minute session which will be 1:1 with an experienced colleague and available on the day requested, (before 4pm Monday-Friday), or within 24 hours, providing an opportunity to talk through what is going on for you. Follow up sessions can be arranged if needed.

This service is available free of charge for Lincolnshire GPs, Nurses, Practice Managers and All Other General Practice Staff.

Tel: 01522 576659

If you wish to speak to someone urgently please contact the NHS 111 service or the Samaritans 0116 123 (24 hour availability)

Wellbeing Service

In Partnership with… United Lincolnshire Hospitals Trust | Lincolnshire Community Health Service | Lincolnshire CCG | Primary Care

Our health and wellbeing helpline can be used by staff and managers who have any queries or concerns relating to COVID 19 regarding their health and wellbeing, for example staff wellbeing, health conditions, guidance around social distancing and self-isolation and basic HR queries. Depending on the nature of your call, you may be signposted onto other sources of advice.

Please do not call until you have spoken to your line manager or practice manager in the first instance, they may well know the answer to your question.

The health and wellbeing helpline is available from 8am-8pm, 7 days a week, please contact us on 01522 308885

Wellbeing – The Active Faith Network

Active Faith Network is offering additional help with phone chaplaincy for those experiencing bereavement.

A dozen ministers have offered to contact people, listen to them, offer prayer if wanted.

You can refer someone by emailing their name and phone number to

Or pass on the following phone number 01522 370148.