Practice Management Development Series: Team Management & Leading People
This thorough and informative session has been designed to help delegates manage their teams more effectively in high-performing and pressured environments.
Objectives
This session aims to support you to develop the skills and understanding to create a more engaged, productive, and successful work environment.
- Managing and motivating a practice team in a pressured environment
- Encouraging high performance and getting the most from your team
- Promoting sustainable behaviours
Designed for
- Practice managers wanting a refresh
- Practice managers new in post
- Aspiring practice managers
- Lincolnshire Practice manager apprentices
This training will focus on developing key leadership and team management skills essential for driving positive change, improving performance, enhancing collaboration, and fostering a positive work environment. Through a range of practical tools and techniques participants can develop strategies to effectively lead diverse teams, manage conflict, delegate tasks, and motivate individuals toward common goals.
Key Topics Covered:
- Principles of effective leadership
- Understanding team dynamics and roles
- Setting clear goals and expectations
- Communication and active listening skills
- Conflict resolution and performance feedback
- Delegation and time management
- Motivating and engaging team members
- Leading through change and uncertainty
Outcomes:
By the end of the training, participants will be more confident to:
- Utilise their leadership style in their role
- Identify areas for development and implement change
- Apply learned strategies in day-to-day leadership
- Implement techniques to build trust and accountability within teams
- Communicate effectively with clarity and empathy
- Address challenges proactively and manage team conflict
- Encourage peer feedback and reflection for ongoing growth
- Foster a high-performance culture aligned with organisational goals
Platform
Microsoft Teams: This session will require each attendee to have access to a computer or smart device with a camera, speakers and microphone.
Training delivered by:
Tracy Dell, Practice Business Manager and Locum, Lambert Medical Centre
Tracy has been a Primary Care Manager since 2003 working in Practice, Business and Primary Care Network Manager roles. She has extensive healthcare management experience in general practice, primary care, secondary care and the voluntary sector. Tracy is currently a Practice Business Manager for Lambert Medical Centre in North Yorkshire. She also provides independent management consultancy services and delivers training in all aspects of primary care. Her main areas of interest are workforce development, compliance, collaborative working, optimising the use of IT systems, improving efficiencies and streamlining work processes. Tracy is the co-founder of Locum Practice Management (LPM): https://locumpm.co.uk/, a trustee for Calderdale Carers Project and an advocate for the support and care of our military veterans.
Funded by:
